TO: Mayor and Members of City Council
THRU: Michael Gibson, Interim Assistant City Manager
FROM: Sheila Thomas-Ambat, Public Services Director
Brian McGill, Assistant Public Services Director - Traffic Services
DATE: October 12, 2026
RE:Title
Authorize City Manager to Execute a Professional Service Contract for Downtown Parking Management Services for FY27-FY29 with P2 of NC, LLC (doing business as Pivot Parking, LLC).Title
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COUNCIL DISTRICT(S):
Council District(s)
District 2 - CM Davis
b
Relationship To Strategic Plan:
Goal 2 - Economic & strategic growth
Goal 4 - Financially sound city providing exemplary city services
Executive Summary:
Council is requested to authorize the City Manager to execute a professional services contract in the amount of up to $394,736.74 for FY2027, $651,806.32 for FY2028, and $672,169.61 for FY2029 for Parking Management Services of the downtown area as defined in the draft contract to P2 of NC, LLC (doing business as Pivot Parking, LLC).
This proposal-based selection of P2 of NC, LLC (doing business as Pivot Parking, LLC) is utilizing a Request For Proposal’s which the City advertised in November of 2025.
Background:
The information presented with this item is the culmination of information presented to Council under File 26-0559 and File 26-0625.
Since 2020, the City has contracted with Republic Parking System, LLC to provide daily parking management services. The current contract has received two (2) amendments to extend service. The current amendment, which was executed in December of 2025, has extended parking management services on a month-to-month basis until a notice of termination is provided with 30 days written notice.
In November 2025, the Traffic Services division of Public Services publicly advertised a Request for Proposals (RFP) for parking management services of approximately 6.5 acres of downtown parking, encompassing over 2,000 City-maintained public parking spaces. The timeline for the Parking Management Services RFP and resulting contract is as follows:
08/01/25 - Drafting of the RFP begins
11/26/25 - 91-page RFP issued
01/02/26 - Addendum 1 Issued - RFP Schedule revised
01/15/26 - Addendum 2 Issued - Responding to questions from proposers
01/23/26 - Addendum 3 Issued - Deadline for submittal extended
01/30/26 - RFP submissions due
02/16/26 - Selection Committee begins reviewing proposals
03/13/26 - Proposers selected for interviews
04/14/26 - Parking interviews began
04/24/26 - Finalists identified
08/21/26 - Recommendation for selection completed
09/08/26 - Contract presented at Council Work Session (26-0559.pdf; attached)
10/05/26 - Questions responded to as it relates to the contract (26-0625.pdf; attached)
In January 2026, the Traffic Services division received responses from five (5) vendors:
LAZ Parking Georgia, LLC
PCI Municipal Services, LLC
P2 of NC, LLC (doing business as Pivot Parking, LLC)
Republic Parking System, LLC
Secure Parking USA, LLC
The selection committee performed a full evaluation of the submitted proposals from the parties identified above. The committee evaluated these proposals and ranked them according to the scoring and evaluation criteria shown below.
Company Information and Executive Summary (Max Score: 5 Points)
1. Overall technical approach
2. Disclosure of company information
3. Demonstrated understanding of City’s requested services
Firm Qualifications and Experience (Max Score: 15 Points)
4. Illustration of firm’s qualifications to provide requested services
5. Demonstration of firm’s experience providing requested services
6. Minimum of three case studies with references, within past five (5) years
Staff Qualifications and Expertise (Max Score: 15 Points)
7. Inclusion of necessary personnel content
8. Demonstration of staff capacity and experience
9. Alignment of key personnel with case study examples
10. Demonstration of successful operation and management of Parking Programs
Requirements, Documentation, and Service Approach (Max Score: 35 Points)
11. How you will address or elaborate on items 4.2.1 through 4.2.50 in the scope of work.
12. Timeline for operations and management transition
13. Exceptions or Deviation justification
14. Subcontractor justification
Proposed Pricing and Financial Stability (Max Score: 30 Points)
15. Proposed base pricing form (Appendix C & D)
16. Proposed incentivized management fee (if submitted)
17. Provided Certification of Financial Condition (Appendix G)
18. Overall best value to the City
Total Maximum Points Allowed: 100 Points
From the ranking process, the City determined a shortlist of respondents that were invited for interviews. In those interviews, questions that fall within one of the five criteria identified below, were asked of each interviewee, with responses evaluated and scored by the interview committee.
1. Contractor Experience (Max Score: 5 Points)
2. Performance and Benchmarks (Max Score: 5 Points)
3. Organization and Communication (Max Score: 5 Points)
4. Maintenance (Max Score: 5 Points)
5. Financial Approach (Max Score: 5 Points)
The selection committee that reviewed the written proposal submissions was comprised of the following:
1. Brian McGill - Public Services - Assistant Public Services Director - Traffic Services
2. Andrew Mansell - City Manager’s Office - Assistant to the City Manager
3. Tim Johnson - Parks, Recreation, and Maintenance - Asst. PRM Director - Facilities
4. Jeremy Mincey - Parks, Recreation, and Maintenance - Business Manager
5. Tiffany Murray - Finance - Chief Financial Officer (CFO)
6. Rose Rasmussen - City Manager’s Office - Internal Audit Director
7. Sheila Thomas-Ambat - Public Services - Public Services Director
8. Kimberly Toon - Finance - Purchasing Manager
The interview committee which conducted and scored the interviews was comprised of the following:
1. Brian McGill - Public Services - Assistant Public Services Director - Traffic Services
2. Jeremy Mincey - Parks, Recreation, and Maintenance - Business Manager
3. Tiffany Murray - Finance - Chief Financial Officer (CFO)
4. Rose Rasmussen - City Manager’s Office - Internal Audit Director
5. Sheila Thomas-Ambat - Public Services - Public Services Director
6. Kymberly Locklear - Finance - Assistant Purchasing Manager
A summary aggregate scoring sheet is attached to this agenda item as “RFPScores.pdf”.
From this process, the recommended contractor, P2 of NC, LLC (doing business as Pivot Parking, LLC) was identified as the number one candidate and is recommended to Council for the awarding of the contract.
The draft contract indicates that contract services shall begin no earlier than November 1, 2026, and no later than January 1, 2027. The speed at which contract services begins within that time period will be dictated by contract review and execution by all parties. The end date for the original term as outlined in the proposed contract is June 30, 2029, with a possible extension to June 30, 2032.
This draft contract provides comprehensive parking management services for all City-maintained parking garages, surface lots, and on-street parking in the downtown area. The proposed draft contract was developed by Public Services in collaboration with P2 of NC, LLC, (doing business as Pivot Parking, LLC) with input and coordination from Finance, Parks, Recreation and Maintenance, Audit, and the City Manager’s Office. The proposed terms reflect the collective input and consensus of these departments and will be subject to final review by the City Attorney’s Office prior to execution.
At the September 8, 2026 Council Work Session, attached as File 26-0559.pdf, staff were asked to provide additional information regarding the parking program and proposed contract. The questions and responses were summarized in the presentation provided to Council on October 5, 2026, attached as File 26-0625.pdf.
Staff recommends proceeding with the selection of P2 of NC, LLC (doing business as Pivot Parking, LLC) as the next provider of parking management services, with services to begin no earlier than November 1, 2026, and no later than January 1, 2027. The speed at which contract services begins within that time period will be dictated by contract review and execution by all parties. The contract is proposed to have a term of two (2) full fiscal years with the option to extend with one (1) three-year extension. Two (2) full fiscal years mean the contractor would finish out this fiscal year, and then have two (2) more fiscal years before the contract would be considered up for extension. The end date for the original term as outlined in the proposed contract is June 30, 2029, with a possible extension to June 30, 2032.
Issues/Analysis:
The RFP was developed, released, and proposer interviews have been completed. Staff have presented parking program recommendations at previous Council Work Sessions. Staff recommends proceeding with the selection of P2 of NC, LLC (doing business as Pivot Parking, LLC) as the next provider of parking management services.
Budget Impact:
The original proposal from P2 of NC, LLC (doing business as Pivot Parking, LLC), provided a quote of $678,306.32 for FY2028. Staff have been in communication with the recommended contractor regarding prorating expenses and the cost of services into FY2027 to begin parking management services sooner. They have provided, via e-mail, a cost of $394,736.74 for services prorated for November 15, 2026 to June 30, 2027. As part of their prorated services, transitional expenses or start-up expenses are identified as $26,500. Since this cost is realized in FY2027, the expense should be removed from their proposal’s quote for the first full fiscal year (FY2028 - $678,306.32). That is to say, the first full fiscal year should actually be $651,806.32. This has been clarified and confirmed by the contractor, as shown in the agenda attachment “ProposedCostClarification.pdf”. Additionally, assuming this agreement is renewed, the third full fiscal year is quoted at $746,079.14 (FY2030), with an approximate 3.3% annual increase thereafter. The increase from FY2029 to FY2030 includes the 3.3% annual increase, as well as the contractor assuming responsibility for the City’s current DESIGNA maintenance contract. Should the DESIGNA maintenance contract not be continued by FY2030, the budget impact is expected to be reduced.
The budget impact, with the understanding of the information above, reflects costs not to be exceeded as shown below.
FY2027 - up to $394,736.74
FY2028 - up to $651,806.32
FY2029 - up to $672,169.61
FY2030 - up to $746,079.14
FY2031 - up to $770,438.59
FY2032 - up to $795,640.48
Options:
1. Authorize the City Manager to execute a professional services contract in the amount of up to $394,736.74 for FY2027, $651,806.32 for FY2028, and $672,169.61 for FY2029 for Parking Management Services of the downtown area as defined in the draft contract to P2 of NC, LLC (doing business as Pivot Parking, LLC).
2. Do not authorize the execution of a professional services contract in the amount of up to $394,736.74 for FY2027, $651,806.32 for FY2028, and $672,169.61 for FY2029 for Parking Management Services of the downtown area as defined in the draft contract to P2 of NC, LLC (doing business as Pivot Parking, LLC).
Recommended Action::Recommended Action
Council authorizes the City Manager to execute a professional services contract in the amount of up to $394,736.74 for FY2027, $651,806.32 for FY2028, and $672,169.61 for FY2029 for Parking Management Services of the downtown area as defined in the draft contract to P2 of NC, LLC (doing business as Pivot Parking, LLC).
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Attachments:
DRAFT_Contract_PSA.pdf
DRAFT_Contract_Exhibit1_Scope.pdf
DRAFT_Contract_Exhibit2_RFP.pdf
DRAFT_Contract_Exhibit3_Addendum2.pdf
DRAFT_Contract_Exhibit4_PivotParkingRFPSubmission.pdf
DRAFT_Contract_Exhibit5_ProposedCost.pdf
File 26-0625.pdf
File 26-0559.pdf
ProposedCostClarification.pdf
RFPScores.pdf