TO: Mayor and Members of City Council
THRU: Douglas J. Hewett, ICMA-CM, City Manager
Jeffrey Yates, ICMA-CM, Assistant City Manager
FROM: Chris Lowery, Strategic & Performance Analytics Manager
DATE: November 9, 2026
RE:Title
Receive the FY27 1st Qtr. Strategic Performance Report Title
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COUNCIL DISTRICT(S):
Council District(s)
All
b
Relationship To Strategic Plan:
The City of Fayetteville’s strategic plan is a vital tool for guiding the City’s growth and progress. It sets a clear direction for the future, ensuring vitality and sustainability while driving programmatic performance. As Fayetteville continues to thrive, the strategic plan articulates a long-term vision that informs priorities, fosters data-driven decision-making, and supports continuous improvement. This commitment to strategic planning and performance management strengthens the City, ensuring the delivery of excellent services and enhancing the quality of life for all residents.
Executive Summary:
The Fayetteville City Council is dedicated to fostering a high-performance organization by leveraging data and stakeholder input to develop a forward-thinking, progressive, and outcome-driven strategic plan for the City.
The Mayor, City Council, and City staff share a collective responsibility to ensure that the actions of public officials, employees, contractors, and volunteers align with the City's goals and values. Together, they work to implement policies, budgets, and objectives in the most effective and accountable manner.
During the annual retreat in February 2026, the City Council refined the strategic direction for the City by identifying four key priorities for FY 2026. These priorities were formally adopted at the September 2026 City Council Meeting as part of the City’s FY 2027 Strategic Plan.
To ensure progress toward these priorities, the City Manager’s Office has tasked the Office of Strategy and Performance Analytics with coordinating regular updates from cross-departmental teams. These updates are reported quarterly to the City Council. The 1st Qtr. Strategic Performance Report, as of September 30, 2026, is now presented for Council’s review.
Background:
The City of Fayetteville desires to be data-driven and results-focused with a robust strategic plan and performance framework. The City believes that better policy is developed through proactively encouraging resident, employee, and business participation in government and by providing diverse engagement opportunities with easy and open access to public data and information.
Issues/Analysis:
None.
Budget Impact:
None.
Options:
1) City Council accepts the FY27 1st Qtr. Strategic Performance Report
2) City Council rejects the FY27 1st Qtr. Strategic Performance Report and provides additional direction to the City Manager.
Recommended Action::Recommended Action
City Council accept the FY26 Yearend Strategic Performance Report.
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Attachments:
FY27 - Strat Plan Priorities Performance_ Qtr 1.
FY27 - Scorecard KPI_MASTER_ Qtr 1