City of Fayetteville
File #: 25-4586    Version: 1 Name:
Type: Administrative Reports Status: Agenda Ready
File created: 4/14/2025 In control: City Council Regular Meeting
On agenda: 4/28/2025 Final action:
Title: Site Plan Review Process Improvement Study
Attachments: 1. Process Mapping Proposal from McKinsey & Company, 2. American Institute of Architects - Redesigning DC Permits - Final Report
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TO: Mayor and Members of City Council

THRU: Douglas J. Hewett, City Manager, ICMA_CM

FROM: Kelly Strickland, Assistant City Manager

DATE: April 28, 2025

RE:
Title
Site Plan Review Process Improvement Study
end

COUNCIL DISTRICT(S):
Council District(s)
All


b
Relationship To Strategic Plan:
Goal 3: The City will be a city invested in today and tomorrow.
Objective 3.3: To sustain a favorable development and business climate through timely and accurate construction review and building inspection services.


Executive Summary:
Council is asked to receive information from McKinsey & Company and the American Institute of Architects (AIA) regarding options for a site plan review process improvement study.


Background:
During the February 3, 2025 City Council Work Session, Mayor Colvin brought forward a City Council Agenda Item Request to direct staff to provide Council with information about a third-party review of processes related to permitting and inspections. The Mayor shared information with Council from the U.S. Conference of Mayors related to studies performed by consulting firms and the AIA to identify improvements to site plan review processes in Austin, Texas and San Diego, California.

Council Consensus was to request staff to obtain information from the AIA and consultants, and provide such to the Council for consideration.

Attached is a proposal from McKinsey & Company indicating the scope of work and cost for a study of the City of Fayetteville's site plan review process. This is similar to the study they performed for Autin, TX.

Also attached is a report from the District of Columbia chapter of the AIA, outlining the results of a study the chapter did of the permitting process for Washington, DC. The study was performed free of charge, and addressed the most common mistakes in the permitting process.


Issues/Analysis:
The proposal from McKinsey & Company is for a review of our site plan review process, which is the fir...

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