TO: Mayor and Members of City Council
THRU: Adam Lindsay, Assistant City Manager
FROM: David Webb, Project Manager (FNI Contractor)
DATE: September 22, 2025
RE:Title
Authorize PSAP (911 Center) Architectural Agreement
Title
end
end
COUNCIL DISTRICT(S):
Council District(s)
All Districts
b
Relationship To Strategic Plan:
Goal 1: Safe and Secure Community
Executive Summary:
The Public Safety Answering Point (PSAP) project was identified as a top priority in the 2022 Public Safety Bond. To proceed with the project, City of Fayetteville staff has been working for several months to identify an ideal property and select an architectural firm.
Through a qualifications-based process, the selection committee reviewed statements of qualifications and conducted interviews of several qualified architects. The recommended firm is Hord Coplan Macht, Inc. d/b/a SCHRADERGROUP Studio and they have provided the City with an AIA agreement to begin design.
Background:
The current City of Fayetteville PSAP, commonly called the 911 Center, is located in close proximity to a hazardous materials railroad right-of-way and is situated in the heart of downtown, an area of frequent civic activity and public gatherings. Over the past decade, the volume of emergency calls has significantly increased, necessitating additional staffing to maintain service levels. However, the current facility is constrained by limited square footage, which restricts the ability to expand operations and accommodate necessary personnel and technology upgrades.
Given the safety risks posed and the lack of expansion options, the City identified the PSAP as a priority project and voters overwhelmingly approved general obligation bond funding in 2022 for this project. The City contracted with Mission Critical Partners, an Owner's Advisor consulting firm specializing in PSAP operations, construction, and technology, to assist in a needs assessment, feasibility study, land acquisition,...
Click here for full text