City of Fayetteville
File #: 17-462    Version: 1 Name:
Type: Other Items of Business Status: Agenda Ready
File created: 9/26/2017 In control: City Council Work Session
On agenda: 10/2/2017 Final action:
Title: Strategy and Performance Project Update
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TO: Mayor and Members of City Council

THRU: Telly Whitfield, Assistant City Manager

FROM: Rebecca Rogers Carter, Strategic Performance Analytics Director

DATE: October 2, 2017

RE:
Title
Strategy and Performance Project Update
end

COUNCIL DISTRICT(S):
Council District(s)
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Relationship To Strategic Plan:
City Council has developed a sustainable strategic planning model that assists Council, as representatives of the community, to plan for our community's future and to lead with vision.


Executive Summary:
The Strategy and Performance Analytics (SPA) Office mission is to maximize organizational performance for a positive impact. Several key strategy and performance improvement initiatives are underway.
Strategy:
* The City's strategic planning process is designed to build upon past successes, yet also accommodate proactive response to changing environments. Upcoming key dates include the Senior Management Team Retreat in December, the Caf? Conversations event in January and the City Council Retreat, scheduled for February 2 and 3.
Performance and Data Analytics: The SPA Office is working with several partners to advance performance and quality improvement efforts.
* The What Works Cities project is underway and will help refine a comprehensive set of performance measures for stormwater operations (developing a stat model) that will assist in making evidence based policy decisions and will allow the City to better communicate the efficiency and effectiveness of its stormwater program to residents. This initiative, while it is focused on our stormwater program, will advance the City's citizen driven performance measurement program, TRACstat. The TRACstat program ensures we are results-focused, accountable and transparent.
* The FY 17 Performance Report is scheduled to be presented to City Council October 9.
* The City prides itself in being an engaged leader in the community for innovation, effective change management and continuous im...

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